We design, integrate and run the systems Syria's institutions depend on

Advice, systems integration and managed services for government and private-sector organisations, with AI and data at the centre of every engagement. Delivering in Syria since 1996

See how we work View client work
30+years delivering in Syria, since 1996

What we believe

We believe technology is only worth what an institution can own and run for itself. After a decade of disruption, Syria does not need imported systems it cannot maintain — it needs local capability, built deliberately, transferred fully, and trusted to last

To be Syria's #1 partner for systems integration and digital transformation

For nearly three decades we have integrated the platforms that keep Syria's banks, telecoms and ministries running. Our next chapter is to lead the country's modernisation — with artificial intelligence and data as the engine of everything we design

  • Independent, vendor-aware advice — not a catalogue to sell from
  • Deep local relationships across public and private sectors
  • A network of seven specialist companies under one accountable group

AI & Data, first

We lead with intelligence and data because that is where the lasting advantage is created. From AI-driven customer engagement to unified data platforms and self-service automation, we help institutions turn information into decisions — and decisions into measurable outcomes

From advisory to operations, under one roof

We meet institutions wherever they are: shaping strategy, integrating systems, and running them to agreed service levels

Explore our services & approach

Strategy & advisory

Technology strategy, sourcing and operating-model advice for government and private-sector leaders
Telecom infrastructure

Fibre backbone and access networks from route survey to acceptance, plus the shelters and rooms that light them
Data centres & infrastructure

White-space fit-out, power and cooling, servers and storage, monitored and run 24/7
Banking solutions

ATM/ITM networks, POS, queuing and self-service: the backbone of modern retail banking
Cybersecurity, fire & security

Security architecture, monitoring and response; CCTV, access control and fire detection for critical facilities
AI & data

AI-driven engagement, analytics and automation, with the data foundations that make them dependable
Managed services

24/7 service centres, tiered SLAs, spare-parts logistics and preventive maintenance nationwide

Our companies

What began in 1996 as a single IT company is now a network of seven entities — each a leader in its field, integrated under one group

ICS logoICSFounded 1996 GNS logoGNSFounded 2002 Syrian Fire & Security logoSyrian Fire & SecurityFounded 2002 Global Trading logoGlobal TradingFounded 2002 APS logoAPSFounded 2006 Fidelity logoFidelityFounded 2008 HTTS Canada logoHTTS CanadaFounded 2017

Meet all seven companies

Recent client work

A sample of recent engagements where AI, data and integration changed how an institution operates

MTN Syria, AI-driven marketing

An automated, AI-personalised customer-value platform

Challenge

Manual campaign execution, limited targeting and low return on marketing spend

What we did

Deployed the Flytxt Neon-dX platform across 10+ servers, integrated with SMSC, USSD, IN, CRM and HLR for real-time, AI-based personalisation across inbound and outbound channels

A single data-driven marketing ecosystem — higher ROI and stronger customer retention

10+integrated servers
1unified engagement engine
MTN Syria, branch experience

A digital, data-driven national branch network

Challenge

Manual ticketing, no CRM integration and long customer wait times across retail branches

What we did

Deployed a Qmatic customer-flow system integrated with CRM and Wi-Fi, introduced ticket-less queuing and VIP prioritisation, with real-time reporting and in-branch marketing

Customer flow turned into a measurable, digital process — faster service and clear visibility

Nationalbranch rollout
Real-timereporting

Forward Magazine interview

“ITAS Group: Always on the customer’s side”

Founder and CEO Samer Hafi and Amer Hafi, General Manager of Fidelity, on how the group grew from ICS in 1996 and its "bank's basket" of ATM, POS and infrastructure solutions

See more client work

Trusted by Syria's banks, telecoms and public sector

Banking & finance
  • Central Bank of Syria
  • Bank of Syria & Overseas
  • QNB Syria
  • Banque BEMO Saudi Fransi
  • Savings Bank, Syria
  • Real Estate Bank, Syria
  • Int'l Bank for Trade & Finance
  • Ahli Trust Bank (formerly Audi)
  • Syria Gulf Bank
  • Al Baraka Bank Syria
  • Cham Bank
  • Shahba Bank (formerly Byblos)
  • Fransabank Syria
  • Bank of Jordan – Syria
Telecom
  • MTN Syria
  • Syriatel
  • Syrian Telecom (STE)
  • SCS-NET
Government & public sector
  • Ministry of Finance, Syria
  • Ministry of Interior, Syria
  • Ministry of Transport, Syria
  • Damascus Governorate
  • Damascus Int'l Airport
  • Gen. Org. for Social Insurance
  • Syrian Borders & Customs Authority
  • Syrian Air
  • National Library of Syria
  • Al Bairouni University Hospital

Let's plan your transformation

Whether you need independent advice, a system integrated, or a capability built and handed over, start with a conversation. Service centres in Damascus, Aleppo, Homs and Latakia

Contact us Our approach